Privacy Policy
Anchor (“Anchor,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit anchorops.co or contact us, how we use it, and the choices you have.
If you have questions, reach us at hello@anchorops.co.
1. Who We Are
Anchor builds custom AI systems that operate software the way a person would. This Privacy Policy applies to our website (anchorops.co) and any direct business communications between us and prospective or current customers.
It does not cover the systems we build and deploy for customers — those are governed by separate agreements with the customers operating them.
2. Information We Collect
We collect two categories of information:
a) Information you give us directly
When you fill out a form, email us, schedule a call, or otherwise contact us, you may share:
- Name
- Business email address
- Phone number
- Company name and role
- Anything else you choose to include in your message
b) Information collected automatically
When you visit anchorops.co, we collect limited analytics data through Google Analytics, including:
- Device type, browser, and operating system
- General location (country / region, based on IP address — not precise location)
- Pages you viewed and how you arrived at our site (referring URL)
- Time spent on pages and basic interaction events
We do not sell this data, and we do not use it for advertising or retargeting.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule conversations
- Send relevant follow-ups about your interest in Anchor’s services
- Maintain records of our business communications in our CRM
- Understand how visitors use our website so we can improve it
- Comply with legal obligations
We do not use your information for automated decision-making, advertising profiles, or any purpose unrelated to evaluating fit and delivering services.
4. Tools and Services We Use
We keep our stack deliberately small. The third-party services that may process your information are:
| Service | Purpose | What they receive |
|---|---|---|
| Google Analytics | Website usage analytics | Anonymous browsing data, general location, device info |
| Close | Customer relationship management | Contact details, communication history with us |
Each of these providers has its own privacy practices. We encourage you to review them:
- Google: policies.google.com/privacy
- Close: close.com/privacy
5. Cookies
Anchorops.co uses a small number of cookies, all of which are operational or analytics-related:
- Essential cookies keep the site functioning properly
- Analytics cookies (set by Google Analytics) help us understand site usage
You can disable cookies in your browser settings. Doing so will not break the site, but some analytics data will no longer be collected.
6. How We Share Information
We do not sell, rent, or trade your information.
We share information only:
- With the service providers listed in Section 4, strictly to operate our business
- If required by law (e.g., court order, subpoena, regulatory request)
- In the event of a business transfer (e.g., merger, acquisition), in which case any successor entity will be bound by this Policy
7. How Long We Keep Information
- Analytics data: Retained per Google Analytics default settings (currently up to 14 months).
- CRM records: Retained for as long as we have an active business relationship or interest, and for a reasonable period afterward in case you re-engage. You can request deletion at any time (Section 9).
8. How We Protect Your Information
We use commercially reasonable measures to protect your information, including limiting access to authorized personnel and relying on reputable third-party providers (Google, Close) that maintain industry-standard security practices.
No method of transmission over the internet is 100% secure. We do our best, and we will notify you promptly of any breach affecting your information if required by law.
9. Your Rights and Choices
Depending on where you live, you may have rights under laws like the GDPR (Europe), the CCPA (California), or similar regulations elsewhere. These typically include the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict how we use your information
- Opt out of certain processing
- Receive a portable copy of your information
To exercise any of these rights, email hello@anchorops.co. We will respond within 30 days.
You can also:
- Opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on
- Unsubscribe from any direct email by replying with “unsubscribe” or asking us to remove you
10. International Users
Anchor operates from the United States. If you contact us from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or in countries where our service providers (Google, Close) operate.
By contacting us, you consent to this transfer.
11. Children’s Privacy
Anchor’s services are intended for businesses. We do not knowingly collect information from anyone under 18. If you believe a minor has shared information with us, please contact hello@anchorops.co and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. Material changes will be noted clearly. We encourage you to check back periodically.
13. Contact
Questions, requests, or concerns about this Privacy Policy or your information:
Anchor Email: hello@anchorops.co