Where's your CRM leaking the most time?
Tell us about the team doing it today
How we calculated this
Salary loading: 1.2× base salary covers benefits, payroll taxes, and equipment. Standard finance assumption.
Recruiting + onboarding: 15% of base salary, amortized annually. Reflects time-to-productivity costs your CFO sees on the P&L.
Turnover risk: 15% annual probability × replacement cost (recruiter fee + ramp time). Conservative for ops/analyst roles where actual turnover often runs 20–25%.
Build fee range: $25K–$75K depending on process complexity. One-time, paid on milestones during the 2–4 week build. The estimate shown here is a midpoint based on the category.
Operate fee: Outcome-priced — typically 30–40% of the cost of the human roles being replaced. Paid monthly against measurable success metrics. If the Operator doesn't hit them, you don't pay the variable.
Tool reduction: Most engagements consolidate 30–50% of existing tool spend (the Operator replaces some seats and some single-purpose SaaS).
Oversight FTE: Most processes still need 0.15–0.5 FTE for monitoring + escalation. Built into the model.
Important: These are realistic mid-market estimates. Your specific situation may be 20–30% different. See how we'd validate this in Week 1.
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