Terms of Service

These Terms of Service (“Terms”) govern your use of anchorops.co (the “Site”) and any related business communications between you and Anchor (“Anchor,” “we,” “us,” or “our”).

By accessing the Site, contacting us, or otherwise engaging with Anchor, you agree to these Terms. If you do not agree, please do not use the Site or contact us.

For questions, email hello@anchorops.co.

1. About These Terms

These Terms cover your use of our website and pre-engagement communications. They do not govern the AI systems we design and build for customers — those are governed by a separate Master Services Agreement (“MSA”) or Statement of Work (“SOW”) signed between Anchor and the customer.

2. Eligibility

You may use this Site only if:

  • You are at least 18 years old
  • You have the legal authority to enter into binding agreements
  • You are using the Site for legitimate business purposes

Anchor’s services are intended for businesses, not consumers. By using the Site, you represent that you meet these requirements.

3. Use of the Site

You may use the Site to learn about Anchor, contact us, and request information about our services. You agree not to:

  • Use the Site in any way that violates applicable law
  • Attempt to gain unauthorized access to any part of the Site, our systems, or our service providers
  • Use automated tools (bots, scrapers, crawlers) to extract content or data, except for legitimate search engine indexing
  • Reverse engineer, decompile, or attempt to extract source code from the Site
  • Use the Site to transmit malware, spam, or other harmful material
  • Misrepresent your identity or affiliation when contacting us
  • Copy, reproduce, or republish Site content beyond what is permitted under Section 5

4. Communications With Us

When you contact Anchor — through email, phone, SMS, web forms, or scheduled calls — you understand that:

  • We may record or retain communications for record-keeping, quality, and follow-up purposes
  • We may follow up with you by email, phone, or SMS regarding your inquiry
  • Information you voluntarily share with us is governed by our Privacy Policy
  • You can opt out of further communications at any time by replying “stop” or “unsubscribe,” or by emailing hello@anchorops.co

If you provide us with information about a third party (e.g., a colleague), you confirm you have the authority to do so.

5. Intellectual Property

Our content

All content on the Site — including text, design, graphics, logos, code, and any frameworks, methodologies, or written materials we publish — is owned by Anchor or licensed to us. It is protected by copyright, trademark, and other intellectual property laws.

You may:

  • View and read content for your own informational use
  • Share links to public Site pages
  • Quote brief excerpts (under fair use) with attribution

You may not:

  • Copy, redistribute, or republish substantial portions of our content
  • Use our name, logo, or branding without written permission
  • Use our content to train AI or machine learning models
  • Imply endorsement by Anchor without our written consent

Your submissions

If you send us feedback, ideas, or suggestions about Anchor or our services, you grant us a perpetual, worldwide, royalty-free license to use that feedback to improve our offerings. You retain ownership of anything you create; we just want the freedom to act on input you choose to share.

6. Third-Party Links and Services

The Site may link to third-party websites or services. We don’t control them and aren’t responsible for their content, privacy practices, or terms. Visiting them is at your own risk.

7. Disclaimers

The Site and any information provided through it are offered “as is” and “as available.” While we work to keep things accurate and up to date, we make no warranties of any kind, express or implied, including:

  • That the Site will be uninterrupted, secure, or error-free
  • That any information on the Site is accurate, complete, or current
  • That any communications or follow-ups will result in a business engagement
  • That outcomes described in case studies, examples, or marketing materials will apply to your specific situation

Nothing on the Site constitutes legal, financial, operational, or professional advice. Any examples of AI systems, workflows, or outcomes described on the Site are illustrative and do not represent guaranteed results for any specific engagement.

8. No Engagement Without a Signed Agreement

Browsing the Site, sending an inquiry, scheduling a call, or exchanging emails does not create a binding agreement between you and Anchor. A business engagement only exists once Anchor and the customer have signed a Master Services Agreement, Statement of Work, or similar written contract.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Anchor will not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Site or any communications with us, including lost profits, lost data, or business interruption.
  • Our total aggregate liability to you for any claim arising from your use of the Site or pre-engagement communications is limited to one hundred U.S. dollars ($100).

This limitation applies regardless of the legal theory (contract, tort, negligence, or otherwise) and even if Anchor has been advised of the possibility of such damages.

This Section does not limit liability for matters that cannot be limited under applicable law (e.g., fraud or willful misconduct).

10. Indemnification

You agree to indemnify and hold Anchor harmless from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from:

  • Your use of the Site
  • Your violation of these Terms
  • Your violation of any law or third-party right in connection with your use of the Site

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles.

Any dispute arising from these Terms or your use of the Site will be resolved as follows:

  1. First, the parties will attempt to resolve the dispute through good-faith discussion for at least 30 days.
  2. If unresolved, the dispute will be submitted to binding arbitration under the rules of the American Arbitration Association (AAA), held in Delaware or by remote proceedings.
  3. Both parties waive the right to a jury trial and waive participation in class actions.

This Section does not prevent either party from seeking injunctive relief in court to protect intellectual property rights.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date at the top. Material changes will be reflected on this page. Continuing to use the Site after changes constitutes acceptance of the updated Terms.

13. Severability

If any part of these Terms is found unenforceable, the rest remains in full effect. The unenforceable portion will be replaced with an enforceable provision that most closely matches the original intent.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Anchor regarding your use of the Site. Any business engagement is governed by a separately signed MSA or SOW.

15. Contact

Questions about these Terms:

Anchor Email: hello@anchorops.co